Frequently Asked Questions
Got questions about hiring a caravan, camper or camper trailer?
Have a read through our most frequently asked questions for more details.
If you can’t find the answer you are looking for here, please do not hesitate to contact our friendly staff who will be more than happy to help.
• Minimum 3 Days
• Public Holiday Hire – Minimum 4 Days (Pick up Thursday if holiday Friday or return Tuesday if holiday Monday)
• Melbourne Cup Weekend Hire – Minimum 5 Days (Return Wednesday)
• Easter Period – Minimum 6 Days
• Christmas/New year Period – Minimum 2 Weeks
We calculate the hire of a caravan or camper trailer on a daily calendar basis. That means that irrespective of what time it is picked up or returned the pickup day is counted as 1 day rental and the return day as 1 day rental.
You also have the option to pick up the afternoon prior from 2pm for $50.00 or return on your final days hire before 10.00am free of charge.
No. All of our vans are already fitted with electric brake systems for your convenience. There is no additional charge for this.
All vehicles towing must comply with industry towing capacity requirements and have a correctly rated tow bar fitted. The towing vehicle and tow bar must both have a towing rating that exceeds the ATM rating of the Caravan. The tow vehicle and tow bar must both have a maximum ball load Rating that exceeds the ball loading of the Caravan at any time. It is the responsibility of the hirer to always ensure that they do not ever exceed any of these ratings when they have the Caravan partly or fully loaded.
Yes. All of our hires have a fully comprehensive Australia wide insurance policy included in the price of the hire rates, there are no additional fees required. Your personal items are not covered in the caravan insurance.
Yes, a security bond of $1,000.00 is required for each hire agreement – this will normally be refunded to you within 7 days of the goods being returned and is subject to adherence to the terms and conditions of your hire.
To be compliant with Australian law, anyone towing a caravan must be able to see 20 metres behind them and four metres either side of the towed outfit. In order to meet this requirement, almost all vehicles will need additional towing mirrors – these are available for hire for $20.00
We offer delivery and pickup services anywhere in Australia and can provide you with an additional quote for this service (Conditions apply).
Pets will be considered. Please discuss PRIOR to Hire.
Additional Cleaning Fees may apply.
All of our caravans are to be driven on bitumen roads, however, some well-made dirt roads are acceptable into camp grounds etc. Strictly NO corrugated roads or 4WD tracks.
*Johnno’s camper trailers may be taken fully off road
No, there are no restrictions. You can take them anywhere in Australia
Our caravans come fully equipped with all the internal and external amenities you will require for your time away – you can see the list of inclusions on each hire items page.
All you need to pack is your linen, clothes and food.
Not at all. We will spend up to an hour thoroughly going over your hire with you before you leave our premises to ensure that you feel comfortable.
Yes. Your hire must be returned in the same clean condition it went out to you in.
If it is not a minimum cleaning fee of $150.00 will be applied.
Yes, you must be over 25 years of age and under 75 years of age to hire.